I had gone into my appraisal confident that the results I was getting and the speed at which I was getting them would mean a glowing half hour of being praised to the skies. The crash to earth came when I was asked how I was ensuring people on my team kept up. Yes, I was racing off ahead in terms of delivery, but not sustainably so. No one knew what I was doing, or why – although they could see the results I was getting.
My line manager very wisely encouraged me to ‘show my workings out’ – you know like in the maths examples, when you get marks for the right answer, but also more marks if you show how you got there.